Frequently Asked Questions
What is INTC?
INTC is an international calling app that lets you make affordable voice calls worldwide from your phone, directly over your internet connection (Wi-Fi or mobile data).
How do I create an account?
Download the app, open it, and tap Sign Up. Enter your name, email address, and a password. Once registered you can add credit and start making calls.
How do I add credit to my account?
Go to the Account tab and tap Top Up. You can add credit securely using PayPal.
How much does it cost to make calls?
INTC offers low-cost international calling rates. The exact rate depends on the destination country. Rates are shown before you make a call. You are only charged for the duration of connected calls.
Why does the app need microphone permission?
Microphone access is required to make and receive voice calls. INTC only uses your microphone during active calls — it is never accessed in the background or for any other purpose.
The app isn't connecting — what should I check?
1. Make sure you have an active internet connection (Wi-Fi or mobile data).
2. Check that you are logged in to your INTC account.
3. Check that your account has sufficient credit.
4. Try closing and reopening the app.
If the problem continues, email us at info@intcapp.com.
The call quality is poor — how can I improve it?
Call quality depends on your internet connection. For best results, use a strong Wi-Fi connection. If on mobile data, ensure you have a good signal. Avoid making calls in areas with weak connectivity.
Can I use INTC without Wi-Fi?
Yes. INTC works over both Wi-Fi and mobile data (4G/5G). A stable connection gives the best call quality.
How do I reset my password?
On the login screen, tap Forgot Password and follow the instructions sent to your registered email address. If you need further help, contact us at info@intcapp.com.
How do I delete my account?
You can delete your INTC account yourself, right in the app — no need to email us:
- Open the INTC app and sign in.
- Go to Account.
- Tap Delete Account.
- Confirm when prompted.
Your account is deleted immediately and you're signed out. This deletes your account profile (name, email, password) and your remaining prepaid balance.
Your purchase history (records of past top-ups) is kept for our financial and legal record-keeping obligations even after your account is deleted, and is no longer linked to an active account. If you'd like this erased too, email us at info@intcapp.com and we'll process the request.
Your recent-calls list is stored only on your device, not on our servers — deleting your account doesn't clear it. You can clear it yourself by uninstalling the app or clearing INTC's app storage in your device settings.
Is my data secure?
Yes. Your credentials are stored securely using device-level encryption. We do not sell or share your personal data with third parties. See our Privacy Policy for full details.
What countries can I call?
INTC supports calls to most countries worldwide. The available destinations and rates are shown in the app when you dial a number.